Curious about how Claims Adjusters are using AI and Data Science in their jobs? Come learn about how the advances in NLP and Machine Learning are changing the way Claim Adjusters are doing their work and focusing their efforts. By using latest ML and Deep Learning models, Adjusters can hone in on the handful of claims that drive losses and focus most of their time and attention on these claims. Learn about how GenAI can be leveraged by claims to not just gain efficiency but to identify hidden insights sometimes buried within the claims.
Learning Objectives:
Demonstrate how predictive models can support adjuster decision making and spot claims within inventories that need to be prioritized
Explain how the day-to-day role the adjuster plays will shift over time. The adjusting function will evolve to take on an analytical focus -looking at data from models, claim investigation and other sources.
Show in practicality, how Claims thinks about model development and best practices for implementation/maintenance within the adjusting operation.
